We pride ourselves on our speed of despatch;
Orders paid for before around noon on weekdays will normally be posted the same day. For heavier or more valuable orders, we may upgrade to courier delivery at no extra cost if we think it provides a more appropriate level of tracking and cover. Most postage costs are based on weight, and include VAT at 20%.
UK P&P Prices
We use Royal Mail 24 or Tracked 24 for Express Delivery. These are the services which have replaced Royal Mail 1st Class. We show them as a 1-4 day service in our checkout. They deliver next working day in about 90% of cases, but isn’t a guaranteed next day service (if it’s essential you need it next working day, use Special Delivery).
|Order Value||P&P Charged|
|Up to £4||£2.10|
|£4 – £15||£4.50|
For Standard Delivery, we use Royal Mail 48 or Tracked 48, well priced for small and medium sized orders that you don’t need too urgently – our experience is that it is normally a 2-5 day service.
|Order Value||P&P Charged|
|Up to £4||£1.45|
|£4 – £15||£3.45|
Royal Mail Special Delivery
The premium service Royal Mail offers, with next working day delivery. Someone will need to be in to sign for the delivery.
|Shipping Weight (Grams)||P&P Charged|
|Up to 100||£7.75|
If you live or work close to where we are based in Farnborough, Hants, we offer a local delivery option. This is a 1-2 day service, with free delivery over a certain order value (the threshold depends on your exact postcode).
International P&P Prices
International shipping prices are complex and regularly change. Having long list of all the prices could be confusing and hard to keep up-to-date!
We mainly use DHL Global Mail (part of Deutsche Post) for our international deliveries, or Royal Mail for the few places DHL Global Mail cannot deliver to. For heavier or more valuable orders, we use DHL Express.
To see an accurate price, create your order, and in your shopping basket, you will find an “estimate shipping prices” tool. The same prices will be shown when you go to checkout. This tool works for DHL Global Mail services, which covers most orders up to 2 kilos in weight. For orders over 2 kilos, the best solution is to email us a screenshot of your shopping cart and we will reply with a quote for the shipping cost.
Please Note: We are unable to ship some products to some or all international addresses. If you see a message saying “no postal services are available” when you choose your shipping method, it is likely you have items in your basket that cannot be shipped internationally – if you are unsure, email us with a screenshot of your basket and the country you are in and we will check for you. The key restrictions are;
- Aerosols and highly solvent-based products (e.g. Alclad, most lacquer-based paints) cannot be shipped internationally at all.
- Any paint in bottles over 150ml cannot be shipped internationally.