- Home
-
Products
-
Vallejo Products
- Vallejo Model Air
- Vallejo Model Air Sets
- Vallejo Model Color
- Vallejo Model Color Sets
- Vallejo Effects
- Vallejo Game Color
- Vallejo Game Color Sets
- Vallejo Panzer Aces
- Vallejo Panzer Aces Sets
- Vallejo Auxiliary Products
- Vallejo Primers and Varnishes
- Vallejo Washes
- Vallejo Extra Opaques
- Vallejo Pigments
- Mig Productions
- Lifecolor
- AK Interactive
-
Modelling Tools
- Clamps and Work Holders
- Drills and Drill Bits
- Engraving Tools
- Files and Abraders
- Hammers and Punches
- Marking and Measuring
- Pliers and Cutters
- Probes and Carvers
- Reamers and Broaches
- Cutting and Sawing
- Screwdrivers Spanners and Keys
- Tool Holders and Pin Vices
- Tweezers
- Lighting and Magnifiers
- Miscellaneous Tools
- Modelling Materials
- Accessories
- Airbrushes
- Alclad II Lacquers
- Tamiya Acrylic Paints
- Paint Brushes
- Chessex Dice
- Dice
-
Vallejo Products
About Us
Our details
We are (in "official speak"):
Sean Bissett-Powell T/As SnM Stuff
28 Cove Road
Farnborough
Hants
GU14 0EN
United Kingdom
email: contact@snmstuff.co.uk
VAT Registration Number: GB 100 6853 48
Come and see our new shop !
We have very recently opened a shop at the address above - if you are local or passing, feel free to drop in ! Our "official" opening hours are Thursday to Saturday 10am to 5.30pm, but we'll be in at some point most other days to pack orders. If the lights are on, someone is at home !
Who are we ?
SnM Stuff is a small family-run company, dedicated to personal, efficient and friendly service at great prices. At present there are 4 of us - Sean, Melanie, and our cats Tabby and Sooty (who carry out cuteness, moral support and milk-drinking duties)
Until very recently, we operated the company on a part-time basis, but as of July 2010 we are really pleased to have been able to take the business full-time.
We are still quite small in terms of the number of people working here. But this has it's advantages ! We pride ourselves on our knowledge of our products, and our ability to give personal service.
Below: Tabby, or (as he likes to think of himself) "The Managing Director".
Our background and connections
We took the step of turning our long-standing love of gaming and modelling into a business in January 2007 (feels like forever ago now !). But we have plenty of previous business experience and training in a wide variety of fields, including logistics, customer service, marketing, accountancy, compliance and change management.
We are also connected to Magictype Supplies. This is another family concern in a very different line of business, set up by Melanie's father some 25 years ago. They manufacture self-adhesive vinyl lettering, which we are happy to obtain for you by request.
What are our values ?
We are dedicated first and foremost to giving great service at reasonable prices. We've had both good and bad service from other companies, and our guiding principle is "how would we like to be treated ?"
It's not a perfect world, sadly (it'd be boring if it was !), and we accept that not everything will go as planned. But we firmly believe that it's how we handle things that don't go quite right that makes our reputation, as much as all the things that go perfectly smoothly. There are always things we can't control; the vagaries of the Royal Mail, deliveries from our suppliers, etc. What we can guarantee you is that we'll always keep you posted on what's happening, and do everything we reasonably can to ensure you end up happy ! If you like the way we do things, tell your friends - if we mess up, tell us and we'll do all we can to sort it out !